Fundraiser and Connector (over the phone) - Volunteer

SUMMARY:

3i summit and LO activities fundraiser (‘over the phone’) and connector – volunteer you will be responsible for raising awareness about the organization (its projects and activities) and raising of money and other resources for its activities. You will assist to sponsorship committee coordinator with the sale of sponsorship packages for 3i summit and other LO projects by targeting various companies, organizations and associations, LO current participants and alumni. You will attend volunteer and committee meetings and do the majority of your work over the phone.

TIME REQUIREMENTS:
Expected volunteer time per week: 2-4/week from now (July 2010) until the end of 2nd week of December 2010

Participation at committee’s meetings: 2 hours every second week
Participation at the training session (2-3 hours, only once)

You will be working from your home, therefore having a landline would be a must.
What are going to be your tasks?
Contact businesses, private individuals, organizations, LO participants and alumni by telephone in order to solicit sales for our projects and services, and/or to request donations for charitable causes.

Explain products or services and prices, and answer questions from customers.

Obtain customer information such as name, address, and payment method, and enter orders into computers (+ insert these information into a database).

Record names, addresses, purchases, and reactions of prospects contacted.

Adjust sales scripts to better target the needs and interests of specific individuals.

Obtain names and telephone numbers of potential customers from sources such as telephone directories and lists obtained from other organizations.

Answer telephone calls from potential customers who have been solicited through advertisements.

Telephone or write letters (incl. e-mail) to respond to correspondence from customers or to follow up initial sales contacts.

Maintain records of contacts, accounts, and orders.

Conduct client or market surveys in order to obtain information about potential customers.

Deliver prepared sales talks, reading from scripts that describe products, projects or services, in order to inspire potential customers to purchase a product or service or to make a donation.

Knowledge requirements
Sales and Marketing -- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skills requirements
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking -- Talking to others to convey information effectively.

Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.

Time Management -- Managing one's own time and the time of others.

Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.

Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability requirements

Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity -- The ability to speak clearly so others can understand you.

Speech Recognition -- The ability to identify and understand the speech of another person.

Other job activities

Selling or Inspiring Others -- inspiring others to get involved in our projects, activities (e.g. selling tickets to 3i summit or other products and services)

Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.

Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.

Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic form.

Communicating with sponsorship manager and colleagues (other volunteer and LO staff) -- Providing information to manager, co-workers by telephone, in written form, e-mail, or in person.

Processing Information -- Compiling, categorizing, calculating, tabulating, auditing, or verifying information or data.

Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

When

Aug 09, 2010 01:00 AM to Dec 13, 2010 01:00 AM

Where

1155 Lola Street, suite 201, Ottawa, ON